This page informs you of our policies regarding the “Refund”or “Return” process related to the product or Services which you have purchased from us. Terms used in this Return and Refund Policy have the same meanings as in our Terms and Conditions .
In here , references to "you", "User",”Consumer”, “Customer” shall mean the end user who has purchased the product or service through the Website or Hexan Technologies Private Limited. "Service Providers" mean independent third party service providers, and "we", "us", "HTPL" and "our" shall mean Hexan Technologies Private Limited, its franchisor, affiliates and partners .
PLEASE NOTE DIGITAL PRODUCT OR SERVICES ARE NOT ELIGIBLE FOR RETURN, BUT THERE IS PROCESS FOR REFUND WHICH SHALL FULFILL ELIGIBILITY CONDITION.
We have working experience with from a very consumer to big industries, We know exactly what the customer demands and our dedicated customer support team executives personally advise you as per your requirements and needs so your business can grow with present market demand.
QUALITY GUIDELINE AND STANDARD
We follow platform specific strict Design guideline :
Apple Guideline : https://developer.apple.com/design/human-interface-guidelines/
Android Guideline : https://developer.android.com/design
Brand Guideline : ( Vendor Specific Design Guideline )
We always tend to deliver high quality software to our customers with fabulous customer support and always make sure our customer is parallel to the market cutting edge. Incase you (“Customer”,”Consumer”) are not satisfied with the product or service, we offer you “ MONEY BACK GUARANTEE ” with following circumstances :
SCOPE OF POLICY AND COVERAGE
This policy does not have any application for companies which are not owned or controlled by HTPL or for persons not employed or managed by HTPL. This includes any third party service and / or product providers bound by contract and also, any third-party websites to which HTPL’s website links.
TERMS OF REFUND FOR PROJECT OR ORDER