Privacy Policy

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Last Updated on 13 Sept, 2020
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We (“us”, or “our”) operate this website, the mobile application platform and the associated other platform applications (collectively referred to as the “Service”). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

This privacy statement explains what data we (" Hexan Technologies Private Limited","HTPL") collects from you and how we use that data.

Definitions And Key Terms we use in this policy

Personal Data
Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).

Usage Data
Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Cookies
Cookies are small pieces of data stored on a User’s device.

Data Controller
Data Controller means a person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your data.

Data Processor (or Service Providers)
Data Processor (or Service Provider) means any person (other than an employee of the Data Controller) who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.

Data Subject
Data Subject is any living individual who is the subject of Personal Data.

User
The User is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.

Information Collection And Use
We collect several different types of information for various purposes to provide and improve our Service to you.

Our Collection, Uses and Disclosure of your Information

Gathering of Personal Data, Usage Data, Location Data, Tracking Cookies Data

The information we collect Personally identifiable information may include, but is not limited to, such as your name, contact information, IP addresses, Operating system detail, product and service selections and other things that identify you. We collect personal information from you at several different points, including but not limited to the following:

  • when we correspond with you as a customer or prospective customer.
  • when you visit our website, Mobile Application or use the Platform.
  • when you register as an end-user of our services and an account is created for you.
  • when you contact us for help.
  • when you attend our customer conferences or webinars.
  • when the site sends us error reports or application analytics data.

Our Use of your Personal Information

We may use information that we collect about you to:

  • Deliver the products and services that you have requested.
  • Manage your customer relationship and provide you with customer support.
  • Perform research and analysis about your use of, or interest in, our products, services, or Content, or products, services or content offered by others.
  • Communicate with you by email, postal mail, telephone or mobile devices about products or services that may be of interest to you either from us, or other third parties.
  • Develop and display content and advertising tailored to your interests on our site and other websites.
  • Verify your eligibility and deliver prizes in connection with promotions and contests.
  • Enforce our terms and conditions.
  • Maintain and provide our Services.
  • Perform functions as otherwise described to you at the time of collection.


The information that we collect or you submit, is useful to make our services better. This brings about an enhanced and personalized customer experience like providing quick response to the request against the queries, facilitating the quote, process transactions and so on. The gathered information will be shared with the third party in cases, if: We feel it is essential to complete your ordered services. Providing better consultation according to your service request. We may use your personal information in providing promotional emails, RSS feed, electronic newsletters and latest offers related to your business interests. This is done only with your permission to "SUBSCRIBE". This can be unsubscribed as per the request at anytime.

Our Disclosure of your Information to Third Parties

We may share your personal information with third parties only in the ways that are described in this Privacy Policy:

  • we may provide your information to affiliated entities within our corporate group, as well as with vendors who perform functions on our behalf; such parties provide hosting and maintenance services, virtual infrastructure, payment processing, analysis and other services for us.
  • third party contractors may have access to our database.  Usually these contractors sign a standard confidentiality agreement.
  • We may share your data with any parent company, subsidiaries, joint ventures, other entities under a common control or third-party acquirers. We expect these other entities will honour this Privacy Policy.
  • we may allow a potential acquirer or merger partner to review our databases, although we would restrict their use and disclosure of this data during the diligence phase.
  • as required by law enforcement, government officials, or other third parties pursuant to a subpoena, court order, or other legal process or requirement applicable to Hexan technologies or when we believe, in our sole discretion, that the disclosure of personal information is necessary to prevent physical harm or financial loss; to report suspected illegal activity or to investigate violations of our agreements or company policies; to enforce our terms and conditions, to protect the security or integrity of our products and services.
  • when you give us consent to do so.

Please note that these third parties may be in other countries where the laws on processing personal information may be less stringent than in your country.

Transfer Of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you choose to provide information to us, please note that we transfer the data, including Personal Data, to a Data centre located in a different country.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Hexan Technologies Private Limited will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Our Use of Cookies, Web Beacons, Web Analytics Services, and Links

  • Cookies. Many of our web pages use “cookies.” Cookies are text files we place in your computer’s browser to store your preferences. Cookies, by themselves, do not tell us your e-mail address or other personally identifiable information unless you choose to provide this information to us by, for example, registering at one of our sites. However, once you choose to furnish the site with personal information, this information may be linked to the data stored in the cookie. We use cookies to understand site usage and to improve the content and offerings on our sites. We also may use cookies to offer you products, programs, or services. You have many choices with regard to the management of cookies on your computer. All major browsers allow you to block or delete cookies from your system. To learn more about your ability to manage cookies, please consult the privacy features in your browser.
  • Web Beacons. Hexan technologies and third parties may also use small pieces of code called “web beacons” or “clear gifs” to collect anonymous and aggregate advertising metrics, such as counting page views, promotion views, or advertising responses. These “web beacons” may be used to deliver cookies that conform to Hexan technologies cookie requirements.
  • Web Analytics Services. We use Google Analytics, a service for the marketing analysis of the site provided by Google, Inc. Google Analytics uses cookies to allow us to see how you use our site, so we can improve your experience. Google’s ability to use and share information collected by Google Analytics about your visits to the site is restricted by the Google Analytics Terms of Use available at http://www.google.com/analytics/terms/us.html  and the Google Privacy Policy available at http://www.google.com/policies/privacy/ . You can prevent Google Analytics from recognizing you on return visits to the site by disabling cookies in your browser. If you prefer to not have data reported by Google Analytics, you can install the Google Analytics Opt-out Browser Add-on available at https://tools.google.com/dlpage/gaoptout .
    For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: https://www.google.com/intl/en/policies/privacy/
  • Website Links. We may create links to other websites. We will make a reasonable effort to link only to sites that meet similar standards for maintaining each individual’s right to privacy. However, many other sites that are not associated with or authorized by Hexan technologies may have links leading to our site. Hexan technologies cannot control these links and we are not responsible for any content appearing on these sites. Since this website does not control the privacy policies of third parties, you are subject to the privacy practices of that third party. We encourage you to ask questions before you disclose any personal information to others.
  • App Links. A given application may provide you with an advertising link to other, third-party sites and applications. Such third-party sites will have their own data collection practices and policies. Please review the privacy policy for such sites and exercise caution in providing information that personally identifies you. We have no responsibility, access, or control over the data collection practices and policies of such third-party sites and applications. You will use such sites and applications at your own risk and outside of the scope of this Privacy Policy. The provision of such advertisements is done on an “As Is” basis, with no endorsements or representations.
  • Other. Hexan technologies websites may use third parties to present or serve the advertisements that you may see at its web pages and to conduct research about the advertisements and web usage. This Privacy Policy does not cover any use of information that such third parties may have collected from you or the methods used by third parties to collect that information.

Links to Third-Party Websites and Services

This Website may contain links to third-party sites. We cannot control and are not responsible for the privacy practices of such third-party sites. We encourage users to be aware when they leave This Website, and to read the privacy policies of each website they visit. This Privacy Policy applies only to This Website.

“Do Not Track” Signals

We do not support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

Security Of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Marketing Communications

We offer those who provide personal contact information a means to choose how we use the information provided. You may manage your receipt of marketing and non- transactional communications by clicking on the “unsubscribe” link located on the bottom of our marketing emails.

Re-marketing

HTPL uses remarketing services to advertise on third party websites to you after you visited our Service. We and our third-party vendors use cookies to inform, optimize and serve ads based on your past visits to our Service.

Google AdWords

Google AdWords remarketing service is provided by Google Inc. You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page: https://www.google.com/settings/ads

Google also recommends installing the Google Analytics Opt-out Browser Add-on – https://tools.google.com/dlpage/gaoptout  – for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.

For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: https://www.google.com/intl/en/policies/privacy/

Facebook

Facebook remarketing service is provided by Facebook Inc.

You can learn more about interest-based advertising from Facebook by visiting this page: https://www.facebook.com/help/164968693837950

To opt-out from Facebook’s interest-based ads follow these instructions from Facebook: https://www.facebook.com/help/568137493302217

Facebook adheres to the Self-Regulatory Principles for Online Behavioral Advertising established by the Digital Advertising Alliance. You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA https://www.aboutads.info/choices/ , the Digital Advertising Alliance of Canada in Canada https://youradchoices.ca/  or the European Interactive Digital Advertising Alliance in Europe https://www.youronlinechoices.eu/ , or opt-out using your mobile device settings.

For more information on the privacy practices of Facebook, please visit Facebook’s Data Policy: https://www.facebook.com/privacy/explanation

Payments

We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

The payment processors we work with are:

Apple Store In-App Payments
Their Privacy Policy can be viewed at https://www.apple.com/legal/privacy/en-ww/

Google Play In-App Payments
Their Privacy Policy can be viewed at   https://www.google.com/policies/privacy/

Changes to our Privacy Policy

Hexan technologies Private Limited may amend this Privacy Policy at any time by posting a new version. It is your responsibility to review this Privacy Policy periodically as your continued use of this website and our products and services represent your agreement with the then-current Privacy Policy.

Security and Protection Rights based on GDPR

From May 25, 2018, the privacy of EU-based clients is guaranteed by the General Data Protection Regulation (GDPR) terms and rules. Being a data gatherer, we modified our policies in correspondence to GDPR for collection, processing and storage of personal information. This intends to both - Email Marketing & Development aspects.

Your Rights

You have complete rights to stop receiving marketing emails, newsletter, RSS Feed and other sort of electronic communication through "unsubscribe" feature selected as per your rights. You can also mail us to manually " unsubscribe" at [email protected]

Hexan Technologies Private Limited mean to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

Whenever made possible, you can update your Personal Data directly within your account settings section. If you are unable to change your Personal Data, please contact us to make the required changes.

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the right:

  • To access and receive a copy of the Personal Data we hold about you
  • To rectify any Personal Data held about you that is inaccurate
  • To request the deletion of Personal Data held about you

You have the right to data portability for the information you provide to HTPL. You can request to obtain a copy of your Personal Data in a commonly used electronic format so that you can manage and move it.

Please note that we may ask you to verify your identity before responding to such requests.

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